FAQ

How fast will my Silk Spectrum order arrive? We offer three secure, reliable shipping speeds across the United States to deliver your new wardrobe upgrades exactly on schedule:

  • Express Shipping: $20 (3-6 business days) – Highly recommended for when you need that jaw-dropping dress ready for an upcoming wedding, date night, or special event.

  • Standard Shipping: $10 (7-14 business days)

  • Free Standard Shipping: $0 (7-14 business days) – Automatically applied to qualifying orders at checkout.

When will my order ship? To ensure your delicate garments arrive in flawless, ready-to-wear condition, every piece undergoes a rigorous final inspection, seam check, and steam-pressing within 1-2 business days before being carefully boxed. You will receive an automated email tracking link the second your package departs our facility.

Do you ship to P.O. Boxes and Military Addresses? Yes! We proudly ship via secure, trackable mail to all valid residential, business, P.O. Boxes, and military (APO/FPO) addresses within the United States.

SIZING & FABRIC CARE

How do I find my perfect Silk Spectrum size? A beautiful fluid drape requires a perfect fit. Please consult our Comprehensive Size Guide info@silkspectrum.myshopify.com
 available on every product page, featuring exact body measurements in inches. Our pieces follow standard US contemporary sizing. Since many of our silk-blend dresses and blouses feature a flowing, relaxed silhouette, we recommend sticking to your true size or sizing down if you prefer a more tailored, body-hugging fit.

How should I wash and maintain my delicate clothing? To preserve the exquisite soft luster and vibrant color of your premium pieces:

  • We highly recommend hand-washing in cold water with a gentle, eco-friendly silk detergent, or machine-washing inside a mesh laundry bag on the most delicate cycle.

  • Always hang or lay flat to dry in the shade. Never wring, twist, or tumble dry.

  • To remove wrinkles, use a light garment steamer on a low/delicate setting. Avoid using heavy, dry hot irons directly on the fabric.

RETURNS & REPLACEMENTS

What is your return policy? We want you to feel absolutely radiant, confident, and enchanted by our designs. If a piece isn’t the absolute perfect match for your style journey, we happily accept returns of unworn, unwashed items with all original tags attached and packaging completely intact within 30 days of delivery.